Are you a user of Nepal Telecom? Do you use (NTC) Namaste SIM cards? Then you know about the important USSD codes of NTC. First of let me tell you what is USSD mean. USSD stands for USSD stands for Unstructured Supplementary Service Data. Which is used to start different services. Such USSD shortcodes are used to operate various NTC services and to purchase packs.
You need to use USSD codes to get various services like balance transfer in NTC, buy data pack , Buy voice packs, Check the balance, and other related services. Not only for NTC, also for Ncell and Smart cell you need to use USSD codes to activate the services. Nepal Telecom has issued important USSD codes for NTC users on its official website. Nepal telecom also has android and iOS app, users can get such services and information from it. For the information, we are providing all the useful shortcodes of Nepal Telecom, get it below on the list.
Read Also: NTC Data Packs, Plans & Prices | How to activate
USSD codes for NTC Mobile Service
| Service | Code | Method |
| To buy NTC Data Pack | *1415# | Dial |
| To buy NTC Voice Pack | *1415*4# | Dial |
| To check Balance in NTC | *400# | Dial |
| To activate 4G in NTC | *444# | Dial |
| To balance transfer in NTC | *422*SecurityCode*MobileNumber*Rs.# | Dial |
| To check your own number in NTC | *9# | Dial |
| Customer Care Number | 1498 | Dial |
| To Check Your SIM Owner | *922# | Dial |
| Call Forward Activate | **21*98xxxxxxxx*Forwarding Number# | Dial |
| Call Forward Cancel | ##002# | Dial |
| Call Waiting Activate | *43# | Dial |
| Call Waiting Cancel | #43# | Dial |
| Security Code | SCODE and Send to 1415 | SMS |
| ISD Activate | #331*0000# | Dial |
| ISD Deactivate | *331*0000# | Dial |
| CRBT Activate | SUB to 1455 | SMS |
| CRBT Deactivate | Unsub to 1455 | SMS |
| NAMASTE CREDIT activate | START to 1477 | SMS |
| NAMASTE CREDIT deactivate | STOP to 1477 | SMS |
| MCA Activate | *1400*1# | Dial |
| MCA Deactivate | *1400*2# | Dial |
| FNF Activate | FNFSUB9841xxxxxx to 1415 | SMS |
| FNF ADD | FNFADD01488xxxx to 1415 | SMS |
For Landline, ADSL, FTTH Services
| Service | Purpose | Code | Method |
| Landline | Bill Inquiry | CB*01488xxxx to 1415 | SMS |
| ADSL | ADSL Offer Validity | VL*NTADSL01488xxxx to 1415 | SMS |
| ADSL | ADSL Balance Inquiry | BL*NTADSL01488xxxx to 1415 | SMS |
| Landline | Telephone Repair | 198 | Dial |
| FTTH | Repair | 198 | Dial |
| Landline | Number Inquiry | 197 | Dial |
How to transfer balance in Ntc
Transferring balance is another best way of recharging the mobile. How to transfer balance in NTC is one of the most popular searching terms about NTC in recent times. You can transfer the balance from another mobile, this is a very useful feature, while you don’t have money to recharge or don’t have shops to buy recharge cards.
You can ask your family, friend and relatives to transfer the balance to your mobile. Do you know how to transfer balance from ntc to ntc, follow the instruction below.
To balance Transfer, Dial *422*SecurityCode*MobileNumber*Rs#
–> To Activate Security Code, Send SMS ‘SCODE‘ to 1415.
Customer Care Number – NTC
Still, confused about Shortcodes, not sure how to use? No problem. You can contact the company support or help center. If you also have any other problem, queries, complaints or suggestions, You can contact NTC Customer Care. Nepal telecom has provided Customer care number for the NTC users.
Customer Care Numbers
–> Dial 1498: Customer support for Namaste GSM/CDMA Services.
–> Dial 197: PSTN Number Inquiry
Other related Support Numbers
–> Dial 198: Query and complaint registration for PSTN, ADSL & FTTH.
–> Dial 188: VOIP Call Complain.
–> Dial 1606: PSTN Bill Inquiry.
–> Dial 1607: GSM & CDMA Bill Inquiry
How to check IMEI number
Checking the IMEI number is very easy on a Mobile device. IMEI number can be found by dialing the number & searching for the backside of the Phone. The full form of IMEI is International Mobile Equipment Identity, it is a factory-installed unique serial number that identifies each unit. Every Mobile device has a different 15 digit IMEI code, which is very important to find the lost phones.
–> To find IMEI number, Search Backside of the Mobile, or Box cover, it contains a sticker with the IMEI number.
–> Another idea to find IMEI code, Dial *#06# on Android Phones & iPhone. 15 digit IMEI code on the screen.
Sample of IMEI codes Below.
Check 4G/LTE Band on Nepal telecom
To get 4G service from Nepal telecom, your mobile should be 4G supported. This can be checked by NTC website. Customers can check their device supports 4G/LTE Band or not by entering the mobile IMEI number.
The process is very simple & easy to check, Customer should enter the IMEI number to the NTC website and check it with in seconds. NTC website will give you the result with details, the device supports NT 4G LTE or not.
To check your device support or not, 4G/LTE Band on NTC, Click here & Enter IMEI Number.
NTC Offices Address & Phone Numbers
Nepal Telecom has multiple offices all over Nepal. NTC customers can contact or go through the NTC offices near to their location for any services. If you are also looking for it, here are the location of the NTC offices with address and Telephone number.
| Regional Directorates Office | Tel | Fax |
| Eastern Regional Directorate | 021-524444 | 021-534444 |
| Central Regional Directorate | 01-522244 | 01-528744 |
| Kathmandu Regional Directorate | 01-4229114 | 01-4246992 |
| Western Regional Directorate | 071-500030 | 071-500027 |
| Mid-Western Regional Directorate | 081-550922 | 081-550999 |
| Far Western Regional Directorate | 091-550222 | 091-551033 |
| OFFICE | TELEPHONE |
| Pokhara Office | 061-520444, 061-521999 |
| Hetauda Office | 057-520704, 057-520000 |
| Bharatpur Office | 056-521234, 056-521777 |
| Birtamod Office | 023-540444, 023-542444 |
| Butwal Office | 071-540104, 071-540600 |
| Dhangadhi | 091-521107, 091-522222 |
| Surkhet | 083-520444, 083-522444 |
| Banepa | 011-661200, 011661222 |
| Palpa | 075-520101, 075-520555 |
| NT Shisuwa (Pokhara) | 061-560333 |
| Dhankuta | 026-540222 |
| Ilam | 027-520122 |
| Itahari, Sunsari | 025-476444 |
| Okhaldhunga | 037-520001 |
| Hariwon, Sarlahi | 046-530666 |
| Janakpur, Dhanusha | 041-520009 |
| Hetauda, Makwanpur | 057-527000 |
| Birganj, Parsa | 051-533244 |
| Bharatpur, Chitwan | 056-520104 |
| Butwal, Rupandehi | 071-550902 |
| Pokhara, Kaski | 061-536222 |
| Tulsipur, Dang | 082-522222 |
| Nepalganj, Banke | 081-551688 |
| Surkhet, Surkhet | 083-523101 |
| Dhangadhi, Kailali | 091-522003 |
| Dadeldhura | 096-420936 |
